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Watt Techs After Sale and support Services about solar panel price in Pakistan:
Customer satisfaction is our first priority. Operations and maintenance (O&M) is a key driver for power plants to deliver on their projected revenues. we have developed the most advanced O&M program in the industry. Our expert O&M staff ensures solar panel price in Pakistan our power plants produce the energy predicted in their energy model, as demonstrated by our track record of averaging more than 100% of expected energy. Watt Techs is well known Engineering solution providing firm and believes on customer care and satisfaction for this purpose watt Techs provides sales and after sale services. from all over the Pakistan where we have more than 30 Engineer and qualified technician to provide professional technical support services to our valuable customers .Watt Techs has its well defined quality control system which tests every single cell and solar panel during in house production. We, at Watt Techs realize that in mega projects if any thing goes wrong it could affect the whole project and reputation of the company.
Support Service Level 1
On level 1 if there is any operational fault, or system is not working according to customer expectation. Then Watt Techs support and services team reaction complain with in few hours. Support team communicates straight away to the technical as well as trained person/team of our customer and tries to sort out the problem through online technical support and consultation. Technically support can be provided by our any service center which is nearest to project site. Usually level 1 deals with minor faults. Still if any fault occurs then we have organized way to deal with them. Watt Techs has defined solar panel price in Pakistan and after sale services in three different levels.
Support Service Level 2
At level 2 first of all our Engineering teams analyses the problem in detail through conducting survey at project site. After finding out the problems we try to fix the fault. After fixing the problem, to avoid the same problem from occurring in future. We monitor the project site with quality control checks. Watt Tech solar panel price in Pakistan less then the other and best company.
24/7 Support Service Level 3
At this support level watt Techs provide technical service twenty four hours and seven days a week. At project sites with the help of our own engineering team. Watt Tech support level usually we sort out big faults. After sorting out and fixing the fault we keep project site in observation. For at least few months to avoiding any future problem. But we always consider quality control and implement installation procedure according to international standards to avoid faults during installation.
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